Q. What if my item is not dispatched even after the promised dispatched date? On rare occasions, due to unforseen circumstances, your item might be delayed. In case of a delay, we will automatically inform you along with the new dispatch date. Q. How does TrustPay protect my money? We always want to see you smiling and TrustPay from Snapdeal just ensures that Trustpay ensures your money is safe and will be refunded in case we are not able to dispatch even after 3 days of estimated dispatch date or failure to deliver within 10 days of your item getting dispatched. View all Frequently Asked Questions >>